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How CTO’s Should Rely on Automation Infrastructure — Rob Hirschfeld // RackN

People should be automating as much as they can, but they don’t have a lot of ground rules, benefits, or even KPIs that they can use to start knowing if they’re automating well. Want to know more? Listen to Rob Hirschfeld, CEO and Founder of RackN, as he discusses how CTOs should rely on automation infrastructure.

About The Speaker:

Rob Hirschfeld
Rob HirschfeldFounder & CEO
Rob has been in the cloud and infrastructure space for 20 years and has done everything from start-ups working with early ESX betas to serving four terms on the OpenStack Foundation Board and as an executive at Dell. As leader on the2030.cloud, he believes that the technology of running data centers and applications on cloud is just part of the bigger story. He trained as an Industrial Engineer and carries a passion for applying Lean and Agile processes to software delivery. Rob has received degrees from Duke University and Louisiana State University.

Episode Resources:

Check out https://7ctos.com/

Rob Hirschfeld: Website // LinkedIn // Twitter

Etienne de Bruin: Website // LinkedIn // Twitter

Show Notes

01:26

How CTOs should be using automation in their infrastructure

People should be automating as much as they can, but they don’t have a lot of ground rules, benefits, or even KPIs that they can use to start knowing if they’re automating well.

02:05

Automation KPIs

Automation half-life is one example. How long can your automation go without you tinkering with it, and you still trust it? If you have automation in your organization that’s supposed to eliminate human interactions and speed your processes, but somebody’s always managing, tweaking, and changing it then you don’t have a very scalable process.

04:31

The challenges with automation

Complexity and systems complexity over time. We see companies try to address the complexity problem by thinking that the opposite of complexity is simplicity.

07:18

Before you cut that automation know this…

Are you exercising your automation enough? Are you collaborating on it to keep it fresh and up to date?

09:58

How to keep your automation exercised

Invite teams to modify the scripts. If you are building that process, you need to have very clear points where you’re injecting the variations between those scripts or between those teams.

16:38

What happens when you dont exercise your automation

If think that those TerraForm scripts are cast in gold and should never be touched, then over time without that exercise, it just becomes a dreadful part of the pipeline.

18:57

Automation is software, too

In some cases, we think that automation isn’t software, so we give it a pass. You have to treat automation with software disciplines.

23:52

Why OpenStack matters

The idea here sharing and reusing code. You want to be able to follow in somebody else’s footprints. And if you find issues and bugs, you need to make it so it’s easy to share back with them.

26:37

Generative DevOps

Generative DevOps is making it possible for you to take the expertise that you need to do this work and not be worried about, oh, I don’t know how to do a bare metal.